Customs Policy

Shipments internationally may encounter custom duty fees. The fees are based on the destination and the regulations the country being shipped to. Every country has different importation procedures which is determined by its custom’s laws. Typically, the type of goods shipped and the value of that good are factors determining custom duties and taxes.

THE CUSTOMER will be responsible for paying the customs duty, in some countries like the United States, Customs only charges the taxes when the total value of the purchase excceds $800, since January 2025 in all European contries the customer pay taxes since $1 purchases. you as customer have the responsability to be aware fo this possibles charges and verify if you will pay taxes or not.

BE AWARE OF SURCHARGES
Besides duties and taxes, senders or receivers can sometimes face extra clearance administration (ancillary) charges from the carrier or customs broker, these can be for advance payment of duties or for special clearance processing and approvals. take account the DHL beside of the carrier services and as customs agent also give customs clearance services.

JAGUA FACTORY company is excent of all responsability for these customs charges and for any other charges that also the carrier can charge for their customs clearance services. If you don´t require DHL Customs clearance service, you can also inform them that you have your own external customs agent to release your order.

Even though Jagua Factory pay the shipping cost, this does not include other charges that the carrier can apply in the destination country. To avoid any surprises, ask your carrier or Customs agent what ancillary charges you can expect for your goods to clear customs in the destination country.